Refund policy

Eligibility

Returns are accepted only for items that are visibly defective or damaged upon receipt.

Unboxing Video

To help us provide the best customer support, please record an unboxing video with a 360° view of the package and its contents upon delivery.

Return Process

Contact our support team tiarastores.in@gmail.com within 3days after receiving your order.

Submit your unboxing video to help us assess the issue and expedite your return.

Refunds

Refunds will be processed only after we have received and inspected the returned item. The original shipping fee will not be refunded.